Bananas Driver Training – Terms of Business

Effective Date: 12th August 2026

Proprietor: Jonathan Smith

Address: 252 Viewfield Rd, Tarbrax, West Calder

Contact: 0800 043 4217 | info@drivemebananas.co.uk

Introduction & Agreement

By making a booking, you enter into a legally binding contract with Bananas Driver Training. These terms apply fully to your training. We ensure our terms are accessible via website links, invoice footers, and booking texts. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Our business operations are split into two categories:

• Category A: Standard Driver Training (Category B Cars)
• Category B: Trailer Safety Training Modules

A1. Tuition Services

Instructors provide professional driving tuition at agreed rates.

A2. Instructor Substitution & Rearrangements

If an instructor is unavailable, a substitute may be provided. If no substitute or vehicle is available, lessons will be rescheduled. If a suitable time cannot be arranged, a full refund for that lesson is available.

A3. Motor Insurance

School vehicles are fully insured for tuition and tests. If using your own vehicle, you must provide proof of insurance covering tuition and tests.

A4. Payments, Bookings, & Cancellations

• Payment: Lessons must be paid for in advance or at the time of booking.
• 48-Hour Notice: Cancellations or rebookings require at least 48 hours' notice. Shorter notice will result in the lesson being charged in full.
• No Show: Where a customer does not present themselves at the meeting point at the booked time the instructor will wait for 5 minutes before attempting to make contact with the customer, where no contact has been made by the customer within 15 minutes of the start time booked the instructor will be released to leave the meeting point and the lesson will be forfiet and charged in full.

A5. Driving Licences & Legal Entitlements

You must hold a valid UK photocard licence and present it during lessons and tests. Changes in entitlement must be reported immediately.

A6. Practical Tests & Vehicle Hire Fees

• Booking Fees: Fees for using the school car for tests must be prepaid.
• DVSA Cancellations: If the DVSA cancels a test, you must claim compensation from them.
• Force Majeure Breakdown: If a test is terminated due to sudden mechanical failure (e.g., flat tyre), the instructor is not liable for the test fee.

A7. Block Bookings & Intensive Courses

• Block Booking Refunds: If a block is cancelled before completion, unused hours are refunded, while completed lessons are charged at the standard rate.
• Intensive Courses: These are defined as over 2 hours of training within a 7-day period, requiring full payment in advance. 30 days' notice is required for cancellation; otherwise, fees are non-refundable unless the slot is filled.
• 6-Month Fund Expiry: Funds not used within 6 months of payment are forfeited, barring exceptional, documented circumstances.

A8. Test Eligibility & Vehicle Withholding (DVSA Compliance)

• Assessment: Instructors must deem you ready for the test, with a mandatory assessment lesson 11 working days prior.
• Withholding Criteria: If safety concerns (e.g., severe driving faults) arise, the instructor reserves the right to refuse use of the school vehicle.
• Liability: If the 11-day pre-test lesson is skipped, the business is not liable for lost fees.

B1. Course Bookings & Cancellations

• Payment: Full payment is required at the time of booking to secure your slot.
• 14-Day Notice Window: Cancellations or rescheduling requests made more than 14 days before the course start date will receive a full refund or a free transfer.
• Short-Notice Cancellations: Cancellations made within 14 days of the start date are non-refundable. However, we will make every reasonable effort to fill the vacant seat from our waiting list; if successful, a refund (minus a £20 administrative fee) will be issued.
• Adverse Weather: Training continues unless unsafe, and unannounced absences are fully charged.

B2. Public Safety, Tardiness, & Conduct

• Vehicle Withholding: Instructors may refuse vehicle use if you are unprepared or arrive late.
• Abuse Policy: Zero-tolerance policy for abuse, allowing immediate termination without refund.
• Intoxication: Alcohol or drug influence results in immediate termination and loss of fees.

B3. Accidental Damage, Negligence, & Traffic Fines

• Negligent Damage: You are responsible for damage to tyres/mirrors due to negligence. Fault-based collisions require paying the insurance excess (max £500).
• Wilful Mechanical Abuse: Damage from misuse (e.g., burning the clutch) is fully chargeable to you.
• Fines & Citations: A £50 admin fee applies to processing traffic fines.

B4. Licences & Course Definitions

• Licence Verifications: You must present a physical photocard licence and a DVSA check code where applicable.
• 6-Month Validity: All prepaid course fees must be redeemed within 6 months.